Legal

Terms of Service

Last updated: May 12, 2026

These Terms of Service ("Terms") govern your access to and use of the website at droneadair.com and any consulting, advisory, software, or AI-related services provided by DroneAdair AI ("DroneAdair AI," "we," "us," or "our"). By accessing the site, submitting an inquiry, or engaging our services, you ("you" or "Client") agree to these Terms. If you do not agree, do not use the site or our services.

1. Who We Are

DroneAdair AI is a consulting and implementation practice that helps drone operators, fleets, and aviation-adjacent businesses adopt AI for operations, inspection, compliance, customer engagement, and workflow automation. DroneAdair AI is operated as a brand and offering associated with DroneAdair.

2. Services We Provide

We offer services including, without limitation:

AI Operations Audits — review of existing workflows, tooling, and data.
Custom AI Builds — purpose-built AI workflows and integrations.
AI Inspection & Vision — computer-vision pipelines for drone imagery.
Compliance & Reporting AI — automation around regulatory and reporting workflows.
Workflow & CRM Integration — connecting AI outputs to existing business systems.
Monthly AI Retainer — ongoing support, tuning, and iteration.

The exact scope, deliverables, milestones, and fees for any engagement will be set out in a separate written proposal, statement of work ("SOW"), or order form, which once signed (including by electronic acceptance) is incorporated into and governed by these Terms. If there is a conflict between an SOW and these Terms, the SOW controls for that engagement.

3. Inquiries and Discovery Calls

Submitting our discovery form, booking a call, or otherwise contacting us does not create a contract or commitment to provide services. We may decline any inquiry at our discretion. An engagement begins only when both parties have agreed in writing to an SOW or proposal.

4. Fees and Payment

Fees, payment schedules, and invoicing terms are stated in the applicable SOW.
Unless otherwise specified, invoices are due within 14 days of receipt.
Late amounts may accrue interest at the lesser of 1.5% per month or the maximum allowed by law, and we may pause or suspend work on overdue accounts.
Out-of-pocket expenses (third-party software, cloud usage, travel, data costs, etc.) are passed through unless the SOW says otherwise.
All fees are exclusive of applicable taxes, which are the Client's responsibility.

5. Client Responsibilities

You agree to:

Provide timely access to people, systems, data, sample imagery, and decision-makers reasonably needed to perform the work;
Ensure you have the legal right to share any data, imagery, footage, or materials you provide to us, including any personal information of third parties;
Maintain your own compliance with applicable aviation regulations (including FAA Part 107, waivers, BVLOS authorizations, and other operating rules), insurance, and safety protocols; and
Review deliverables and provide feedback within the timeframes set out in the SOW.

6. Intellectual Property

Client Materials. Data, imagery, footage, branding, and other materials you provide remain your property. You grant us a non-exclusive license to use them solely to perform the services.
Deliverables. Subject to full payment of fees for the applicable engagement, you receive a non-exclusive, perpetual license to use the deliverables specified in the SOW for your internal business operations. Where an SOW expressly assigns ownership of specific custom deliverables to you, that assignment applies upon payment.
Our Methods. We retain ownership of our pre-existing materials, frameworks, prompts, code libraries, models, methodologies, know-how, and general AI/automation techniques ("Background IP"), including any improvements to them made during an engagement. Nothing in an SOW transfers ownership of Background IP.
Aggregate Learnings. We may use anonymized, aggregated insights derived from engagements to improve our services, provided we do not disclose your confidential information or identifiable data.

7. Confidentiality

Each party may receive non-public information from the other. The receiving party will use such information only to perform under the agreement, protect it with reasonable care, and not disclose it to third parties except to employees, contractors, and service providers with a need to know who are bound by similar obligations. This does not apply to information that is public, independently developed, or required to be disclosed by law.

8. Third-Party Services

Our services rely on third-party platforms, including but not limited to Formspree (form submission), Firebase / Google Cloud (hosting and infrastructure), large language model and AI providers, mapping and geospatial services, and CRM or workflow tools chosen for a given engagement. Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party outages, changes, pricing, or policy changes outside our control.

9. AI Output Disclaimer

AI systems, including those we build, fine-tune, or integrate, can produce inaccurate, incomplete, or unexpected output. You acknowledge that:

AI outputs are not a substitute for qualified human judgment, especially regarding flight safety, regulatory compliance, structural assessments, legal advice, medical or emergency decisions, or other consequential matters;
You are responsible for reviewing AI outputs before relying on them in operational, safety-critical, or customer-facing contexts; and
We do not guarantee any specific business outcome, accuracy rate, model performance, cost savings, or regulatory result.

10. Warranties and Disclaimers

We will perform services in a professional and workmanlike manner. EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR AN SOW, THE SITE, SERVICES, AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST OR CORRUPTED DATA, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Our total aggregate liability arising out of or related to these Terms and the services will not exceed the fees you paid us in the three (3) months immediately preceding the event giving rise to the claim.

12. Indemnification

You will defend, indemnify, and hold harmless DroneAdair AI and its affiliates, officers, employees, and contractors from any third-party claim arising out of (a) your data, imagery, or materials provided to us; (b) your operation of drones or related equipment; (c) your use of deliverables outside the scope agreed in an SOW; or (d) your breach of these Terms or applicable law.

13. Term and Termination

These Terms apply for as long as you use the site or have an active engagement with us. Either party may terminate an engagement for material breach if the other party fails to cure within 15 days of written notice. You remain responsible for fees incurred through the effective date of termination. Sections of these Terms that by their nature should survive termination (including IP, confidentiality, disclaimers, limitation of liability, and indemnification) will survive.

14. Acceptable Use of the Site

You agree not to: (a) attempt to gain unauthorized access to the site or its underlying systems; (b) interfere with or disrupt the site; (c) use the site to send unlawful, harmful, or misleading content; or (d) use any automated means to scrape or harvest information from the site without our written permission.

15. Governing Law and Disputes

These Terms are governed by the laws of the United States and the state in which DroneAdair AI is principally based, without regard to its conflict-of-laws rules. The parties will attempt in good faith to resolve any dispute through direct discussion before resorting to litigation. Each party consents to the exclusive jurisdiction and venue of the state and federal courts located in that state.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Continued use of the site or services after changes take effect constitutes acceptance of the revised Terms.

17. Miscellaneous

These Terms, together with any SOW, constitute the entire agreement between the parties regarding the subject matter and supersede prior agreements. If any provision is held unenforceable, the remaining provisions will continue in full force. Neither party may assign these Terms without the other's written consent, except in connection with a merger, acquisition, or sale of substantially all assets. No waiver is effective unless in writing.

18. Contact

Questions about these Terms can be sent to:

DroneAdair AI
Email: cody@droneadair.com
Website: droneadair.com

Note: These Terms of Service are provided as a starting template and are not legal advice. You should have them reviewed by an attorney familiar with the contract, IP, aviation, and consumer-protection laws applicable to your jurisdiction and business before relying on them.